Chatbots are being used in most of the customer facing environments to help customers supported by AI Driven frameworks which continuously learn and evolve as they interact with people. Chatbots if well conceptualized and implemented supported by robust infrastructure can provide an excellent platform for organizations to bring productivity improvements, provide exceptional user experience. Reduce support costs through increase in self-help. Uses cases are enormous and CODE’s Chatbot framework is poised to address any business need of our customers.